- You can submit a complaint to Frontex, if you believe that Frontex staff [1] violated your fundamental rights during a Frontex operational activity. This can be due to their actions or failure to act.
- You can find more information about fundamental rights in the Additional Information section, under 'List of Potential Fundamental Rights Violations During Operations'.
- Anyone can submit a complaint. Regardless of:
- Your age
- Your administrative status in Europe (e.g. whether you have a valid permit to stay, are applying for asylum, etc.)
- If you need help, someone else can submit a complaint on your behalf. This could be, for example, a family member, lawyer, organisation, or legal guardian. Just make sure they provide proof that you have authorised them to act for you.
- If many people were affected by the same action(s), you can submit a joint complaint.
[1] Frontex staff is defined as a member of the European Border and Coast Guard Standing Corps deployed through border management teams, migration management support teams and return teams. For example: Frontex border and coast guard officers, debriefing officers, return escorts.