- You must submit your complaint in writing. You can use one of the following methods:
- By using the online form.
- Download and fill out the standard complaint form available here, in several languages.
- Send an email to complaints@frontex.europa.eu
- Write a letter to the Frontex Fundamental Rights Officer at:
Frontex - European Border and Coast Guard Agency
Fundamental Rights Officer
Plac Europejski 6
00-844 Warsaw
Poland
Fundamental Rights Officer
Plac Europejski 6
00-844 Warsaw
Poland
- You can submit your complaint in any language you prefer.
- If you choose not to use our standard complaint form, please include the following information:
- Your contact details
- A detailed description of how your fundamental rights were violated.
- What - Where - When it happened
- Who was involved (e.g. name, clothing description, language spoken, physical appearance, what job or functions she/he had, etc.)
- You can also send additional information or documents to support your complaint at any time. The Fundamental Rights Office may also contact you for further clarification or details.
- Remember, the most important thing is to provide a clear and detailed account of what happened.