Our Complaints Mechanism materials are available in the following formats and languages:
1. POSTERS on the Complaints Mechanism:
- Poster 1 (covering 7 languages): Arabic, English, French, Spanish, Serbian, Turkish, Russian
- Poster 2 (covering 8 languages): Georgian, English, Arabic, Armenian, Turkish, Azerbaijani, Ukrainian, Russian (also available in laminated version)
- Poster 3 (covering 11 languages): Portuguese, English, French, Dutch, Arabic, Turkish, Russian, Georgian, Spanish, Urdu, Mongolian (also available in laminated version).
Additionally, all posters are available as stickers with the same size and design as the posters but with an adhesive back for convenient application on hard surfaces.
2. BOOKLETS on the Complaints Mechanism:
- Booklet 1: English, French, Tigrinya, Spanish, Russian, Serbian, Albanian, Pashtu, Urdu, Arabic, Farsi, Kurdish
- Booklet 2: English, Armenian, Belarusian, Bengali, Georgian, German, Lingala, Romanian, Somali, Turkish, Ukrainian, Vietnamese, Dari
3. ROLL-UPS on the Complaints Mechanism (limited availability)
- Roll-up 1 (covering 8 languages): Georgian, English, Arabic, Armenian, Turkish, Azerbaijani, Ukrainian, Russian
- Roll-up 2 (covering 11 languages): Portuguese, English, French, Dutch, Arabic, Turkish, Russian, Georgian, Spanish, Urdu, Mongolian