Frontex seeks to enhance its
understanding on the workforce management solution market. Workforce
management solutions are considered digital solutions used to plan, schedule,
organise, manage, monitor and control the work of a workforce. These solutions
comprising software, services and (often) hardware.
The initiative aims to:
- Engage with the market: Understand
existing and emerging technologies and their performances.
- Promote transparency: Ensure
openness and information-sharing and encourage a fair and competitive
environment.
- Refine procurement strategies: Gain
industry insights to inform future procurement processes and
strategies.
- Identify potential suppliers: Preliminarily
identify solutions and suppliers, enabling more efficient future
procurements.
- Identify and close gaps: Analyse
gaps in systems and methodologies, and facilitate the development of
cutting-edge, restorative solutions.
Frontex invites submissions on the
following aspects:
- Solutions: Capabilities and features of
workforce management systems, including aspects related to security, the
deployment, integration and implementation of such solutions, as well as
other relevant information.
- Manufacturers and integrators:
Information on companies involved in the production and supply of
workforce management systems, including their capabilities and experience
as well as on pricing models, terms and conditions usually applied to
related contracts.
- Innovative solutions: Insights
into emerging technologies in the domain of workforce management systems.
Interested parties are encouraged
to express their interest by providing relevant information regarding their
offerings. This engagement aims to map the available solutions and evaluate the
expertise within the industry, with a particular focus to workforce management
solutions.
Economic operators, developers and
manufacturers of workforce management systems or systems that can be
customized, modified or used to serve as such.
This is not a call for tender or a
request for proposal. The
RFI serves purely for market consultation and does not initiate a formal
procurement process or signify an obligation to proceed with tendering.
Parties are welcome to share
insights that would assist in refining procurement strategies.
Confidentiality: All submissions
will be treated with confidentiality in accordance with Frontex policies.
Frontex reserves the right to
contact any submitter, directly or through its contractors, to request
clarification, additional information, or verification of submitted
materials.
Entities that want to submit their
information may prepare it with the help of the RFI document that includes all
background information and the questions in the form. RFI document is
accessible below:
Submissions should be completed only via EU survey on the following link EUSurvey - Survey
Note: filling in the form is mandatory for a valid submission of information.
For inquiries or further information, contact SCWFM@frontex.europa.eu
Personal data collected in relation
to this processing operation shall be processed for the purposes and under the
conditions described below. The controller of this processing operation upon
your personal data is Frontex. Your personal data will be processed by Frontex
staff (Operations Support Systems Unit, HoU.OSSU@frontex.europa.eu),
designated by the Head of Operations Support Systems Unit, that is gathering
the data for the purpose of registering and processing responses to this RFI,
communicating with respondents during the question and clarification window.
The following personal data will be
processed:
- First
name
- Surname
- E-mail
address
- Phone
number
Data contained in the RFI records
and in the responses are retained in accordance with the archiving rules
applicable to the Agency. The above listed personal data will be held only for
managing the question window and the follow-up communication and will be
deleted once this RFI and any directly related follow-up steps are closed.
Data contained in provided
materials or during a meeting or presentation will be retained in accordance
with the archiving rules applicable to the Agency.
The legal basis of the data
processing is Article 5(1)(a) of Regulation (EC) 2018/1725 of 23 October 2018
(EUDPR) in conjunction with Article 10 points (g), (h), (i), (j), Article 36
(2) points (a), (b), (c), (d) (e), Articles 54-57, Article 95 (1) (2) (5) (6),
and Article 100 (1) points (i), (p), (s), (ac) of Regulation (EU) 2019/1896.
The provision of personal data is a
statutory requirement in accordance with point (e) of Article 15(2) of
Regulation (EU) 2018/1725: providing the requested contact details is
necessary to take part in this RFI. If a respondent does not provide them,
Frontex cannot register, contact, or consider that respondent.
There will be no international data
transfers, no automated decision-making process, and no profiling. You have the
right to access, request erasure, restriction of processing and correction your
data anytime, as well as the right to object.
You might want to exercise your
rights by contacting the controller of this processing operation at HoU.OSSU@frontex.europa.eu or the
Data Protection Officer of Frontex at DPO@frontex.europa.eu.
You have also the right to recourse to the EDPS.
By submitting a response to this
RFI, the respondent confirms that the named points of contact have read and
accepted this privacy statement.
Processing personal data for
submission purposes will comply with relevant data protection regulations and
policies of Frontex. More information on Data Protection at Frontex can be
obtained on our public website Data protection.