Review and complaint procedure

Each applicant may request feedback on assessment of his or her application as established by the Selection Committee and, if deemed appropriate, ask for a formal review/reassessment by writing to The Selection Committee is only assessing the information provided in the application form (during the screening phase) or candidate’s performance during the test and interview[1]. We may not provide any data related to other applicants.

If an applicant considers that he/she has been adversely affected by a particular decision related to the selection procedure, he/she can lodge a complaint under Article 90(2) of the Staff Regulations of Officials of the European Union and Conditions of Employment of Other Servants of the European Union, laid down by Council Regulation (EEC, Euratom, ECSC No 259/68)[2], mentioning the reference number of the selection procedure and the grounds (reasons) for the complaint, by writing to: The complaint must be lodged within three (3) months. The time limit for initiating this type of procedure starts to run from the time the applicant is notified of the act adversely affecting him/her or from the date of publication of final outcome on Frontex website.

Applicants also have a possibility to complain to the European Ombudsman. However, complaints made to the European Ombudsman have no direct effect on the decision taken by Frontex in regard to an application and on the period laid down in Article 91 of the Staff Regulations. Under Article 2(4) of the general conditions governing the performance of the Ombudsman's duties, any complaint lodged with the Ombudsman must be preceded by the appropriate administrative approaches to Frontex.

[1] Judgments of 25 June 2003, Pyres v. Commission, T-72/01, EU:T:2003:176, paragraphs 34-35; and of 21 May 1996, Kaps v Court of Justice, T-153/95, EU:T:1996:64, paragraphs 50 and 54.

[2] OJ L 56, 4.3.1968, p. 1, as last amended by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013, OJ L 287, 29.10.2013, p.15.

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